Frequently Asked Questions


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Take a look at our list of frequently asked questions. If you need additional support, we are happy to help. Please email us at:


1. What are traffic light scores?

Each country is given a score on progress made towards meeting its WASH commitments. presents scores using traffic lights.


1 0.5 0
0.66 - 1
0.33 - 0.65
0 - 0.32
Little or none


Countries receive an overall traffic light score for each declaration, as well as traffic light scores for each commitment that falls under a declaration.


2. How are eThekwini indicator scores weighted?

Most eThekwini indicators are scored separately for urban and rural populations. Such indicators are weighted by the percentage of a country’s urban and rural populations. For example, if a country’s rural population represents 40% of the total population, the rural indicator score has a weighting of 40%, and the urban indicator score has a weighting of 60%. Rural and urban scores are combined to represent the overall score for a commitment.

Example:If the country has scored 0.5 for it’s rural policy, and 1 for it’s urban policy, the overall score would be calculated like:

Rural policy score = (Score of 0.5)  x  (Rural weighting = 0.40)    = (0.5 X 0.4) = 0.2

Urban policy score = (Score of 1)  x  (Urban weighting = 0.60)      = (1 X 0.6)   = 0.6

Total score = 0.2 + 0.6 = 0.8


3. How are scores updated?

For all declarations which have a formal monitoring process WASHwatch presents the official scores. This is the case for eThekwini, Sacosan and will be the case for Ngor. Comments and evidence submitted by users will therefore help to influence the formal process and ensure transparency and rigor in the tracking. 

For declarations where there is no formal monitoring, we have proposed indicators, which we aim to make as SMART as possible (Specific, Measurable, Achievable, Relevant, Time-bound). Based on the evidence we can find and users' contributions, we then allocate a score against those indicators. When sufficient evidence is available to support the revision of a score, administrators manually update the score. If you would like to question or comment on a score email us at, or if you feel the indicators can be improved. Traffic lights based on this tracking approach are marked with the 'washwatch' logo in the corner. 

If we receive persuasive evidence that a score is inappropriate we will respond firstly by proposing a new score, and then by changing the score if there is no counter proposal.


4. How is data collected and calculated? administrators work collaboratively within the WASH sector to ensure the most appropriate data for monitoring commitments is presented. In most cases, data for commitment indicators already exists (e.g. GLAAS data, Country Status Overview data, WHO & UNICEF Joint Monitoring Programme data etc.). pulls together the available data to score progress on commitments. As is open to all, ministries and civil society can review scores and provide evidence for revision. These comments and evidence can then be used to inform future sector discussions and updates to the scores.

Where there is a formal process for revision of scores, such as with eThekwini, is working with AMCOW to support this process. This means that evidence sharing and discussion is facilitated through the platform, but the scores will only be updated when formally agreed. Comments and new evidence are welcome at any time.

Please refer to the evidence available for each indicator for full methods on data collection and calculation of the score.

Where there is no formal monitoring process incorporating civil society views, the community will propose new processes.


5. Where can I find the raw data?

Most data are available on the original website of the data sources (as indicated under each statisitcs). But you will also find all the data compiled in the above excel document:

Icon Row data (852.1 KB)


6. How can I contribute or update data?

If you would like to contribute or update data on, please email us ( your evidence, ideally along with a completed copy of this form:

Icon Evidence Submission Form (58.0 KB)


7. How can I use to support my work?

a. - can support your advocacy efforts. View and compare the scores of multiple countries at a time, generate your own unique PDF reports of country progress data, and print and share with others.

b. - data can help shape your advocacy plans. Explore country scores to identify opportunities for political engagement and areas in need of advocacy attention.