Frequently Asked Questions


Having trouble using Take a look at our list of frequently asked questions. If you need additional support, we would be happy to help. Please email us at:


1. What are traffic light scores?


Each country is given a score on progress made towards meeting WASH commitments. Countries receive an overall  traffic light score for a declaration, for each commitment, and for commitment indicators.


The colours indicate how much progress has been made.

1 0.5 0
0.66 - 1
0.33 - 0.65
0 - 0.32
Little or none

2. How can I use to support my work?


a. - With you can select to view and compare scores of multiple countries at a time. Generate your own unique PDF report of country progress data, print, and share with others to support your advocacy efforts.


b. - Use data to help shape your advocacy plans. Explore country scores to identify opportunities for political engagement and areas in need of advocacy attention.


3. How are indicator scores weighted?


Each indicator is scored separately for urban and rural populations. Indicators are weighted by the percentage of the countries urban and rural populations. For example, if a country’s rural population represents 40% of the total population, the rural indicator score has a weighting of 40%, and the urban indicator score has a weighting of 60%. Rural and urban scores are combined to represent the overall score for the commitment.


Example: If the country has scored 0.5 for it’s rural policy, and 1 for it’s urban policy, the overall score would be calculated like:


Rural policy score = (Score of 0.5)  x  (Rural weighting = 0.40)    = (0.5 X 0.4) = 0.2


Urban policy score = (Score of 1)  x  (Urban weighting = 0.60)      = (1 X 0.6)   = 0.6


Total score = 0.2 + 0.6 = 0.8


4. How is data collected and calculated? administrators work collaboratively within the water, sanitation, and hygiene (WASH) sector to ensure the most appropriate data for monitoring WASH commitments available is presented. In most cases, appropriate data for commitment indicators already exists (i.e. GLAAS data, Country Status Overview data, Joint Monitoring Program data, etc.). pulls available data together to score progress on commitments. As WASHwatch is open to all, ministries and civil society can always review scores and provide evidence for revision. These comments and evidence can then be used to inform future sector discussions and updates to the scores.


Where there is a formal process for revision of scores, such as with eThekwini, is working with AMCOW to support this process. This means that evidence sharing and discussion is facilitated through the platform, but that the scores will only be updated when formally agreed. Comments and new evidence are welcome at any time.


Please refer to the evidence available for each indicator for full methods on data collection and calculation of the score.


Where there is no formal monitoring process incorporating civil society views, we will propose suitable criteria and apply scores based on the evidence provided by users.


5. How can I contribute or update data?


If you would like to contribute or update data on, please email us ( your evidence, ideally along with a completed copy of this form.


6. How are scores updated?


When sufficient evidence is available to support the revision of a score, administrators manually update the score. It is always possible to question this judgement.


If users feel a score is inappropriate and supply persuasive evidence supporting this, we will respond firstly by proposing a new score, and then by changing the score if there is no counter proposal.